Customer Reviews

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Average rating:  
 63 reviews
Awesome

Great customer service put my mind at ease. Boarded my two dogs for a weekend and they were well looked after. Came home exhausted and ready to sleep for a week! Thank you

Thanks

A great big thanks from Ted for a wonderful stay last week with Kerry. He adores her and that shows in the care and attention Kerry provides for the dogs she cares for. He will be back soon ! Love Ted x

Superb care for our Ted

What can I say except my eight month old Welsh Terrier came out of Brookhouse probably happier than when he went in ! He bounced out, full of joy and so so happy. Kerry and her team are a credit. They should be very proud of the work they do at the kennels Kerry is very very knowledgable and it shows in the way she cares for all the dogs.I'm very very happy we have found these kennels home from home and Ted will be going in for the rest of the year lucky boy.I wouldn't put him anywhere else. Kerry's dedication to her work is outstanding.Thank you.

Excellent

I can not thank Kerry and her team enough for looking after my boy. I was so nervous going away and felt so guilty as he usually stays at home with someone. Over two weeks they looked after him. I can safely say I would not hesitate to use them again my boy was well looked after. I was sent pictures whilst I was away and updates to put my mind at rest 👍. Thank you so much again x

Excellent

I can not thank Kerry and her team enough for looking after my boy. I was so nervous going away and felt so guilty as he usually stays at home with someone. Over two weeks they looked after him. I can safely say I would not hesitate to use them again my boy was well looked after. I was sent pictures whilst I was away and updates to put my mind at rest 👍. Thank you so much again x

Rocket

This was the first time Rocket has stayed at a Kennel, so I was really worried how he would settle and if he would be happy. After this weekend I have no issue recommending this kennel to anyone who is looking for somewhere for their beloved pet to stay. We have booked again for Rocket to stay when we go on holiday, with the peace of mind that he will be well looked after and happy. Kerry and her family will now be Rockets 2nd home whenever we are away. Its peace of mind knowing he will be looked after and happy. Thank you Kerry and co

Murphy

A Big thank you to Kerry, Lee , and everyone at Brookehouse for looking after Murphy . He came home and sulked for 2days obviously enjoyed his time with you. He was in the front passenger seat of your van as Lee was leaving when he brought him home LOL. This makes it a lot easier for me to leave him with yourselves again .Your pick up and drop off service is amazing for me as I don’t drive. You were recommended to myself by friends now I recommend you to anyone that is looking for boarding kennels for the first time.Once again a Big thank you too you all, and I will be back again as soon as my mum lets me Murphy x

To kerry and team,Thankyou so much for looking after our little tilly and giving us updates and sending us pictures. She come back smelling lovely and seemed to have been well looked after. We met a girl and boy when we picked her up who were both genuinely lovely. Thanks again for making us feel at ease leaving her in your care. Xxx

Sheedy

Thank you so much kerry and everyone for looking after Sheedy so well. He had never been apart from us before and i was worried, there was no need to be. Highly reccommended xxx

Home from Home

Highly recommend Brookehouse Boarding!!We collected one happy little girl from here after spending 10 days with Kerry and the gang! This was Doris’s first time in boarding, and my nerves were gone prior to dropping her off. I’ve no idea why I was so nervous though, because she had an absolute ball!!Prior to booking Doris in for boarding, we visited Brookhouse to get a feel for the place. All the dogs there seemed happy, there was a radio on, the washing machine was going, continuous cleaning.. felt like a perfect ‘home’ environment with noises our Doris was used to.Whilst we were away and Doris was in boarding, we were given plenty of reassurance that Doris was doing okay. We received texts and also pictures were uploaded to Facebook/Instagram, which was great to see!Honestly can not fault the guys here, if Doris ever needs minding again We know exactly where she will be staying!! Thanks again!!

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